hegau cloud - Systemhaus Tröndle - Failure/delay of various cloud services of the DocuWare Cloud – Incident details

All systems operational

Failure/delay of various cloud services of the DocuWare Cloud

Resolved
Operational
Started almost 2 years agoLasted 2 days

Affected

External cloud services

Operational from 12:24 PM to 10:00 AM

Docuware Cloud

Operational from 12:24 PM to 10:00 AM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved. The affected functions, such as logging in, accessing data and saving documents, are working again without restrictions.

  • Monitoring
    UTC
    Monitoring

    DocuWare is investigating a problem with the gateway services.
    There are currently errors or delays in various areas of the product, such as logging in, accessing data and saving documents.